About This Role
This leadership role drives strategic initiatives, internal communications, and business operations for the IXD organization. It is a highly strategic and facilitative position that requires a combination of focus and flexibility, playing an active, behind-the-scenes role. This includes identifying issues that impede business group success and providing solutions and recommendations.
Responsibilities
- Drive strategic initiatives, internal communications, and business operations for the IXD organization
- Identify issues that impede business group success and provide solutions and recommendations
- Take on key business questions and drive to recommendations and execution
- Source and collect data, analyze or build models to interpret data, and drive to action
- Create materials to drive cross-functional leadership teams to make decisions
- Track overall goals and KPIs for the organization
- Work with key partners such as ACES, AFT, Internal Communications, and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, and change management
- Participate as a valued member of the IXD Programs leadership team and provide input to key strategic decisions
- Assess meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence
- Establish and drive operating rhythms and routines that connect the dots across the broader Operations ecosystem
- Lead a team of program managers and create operating rhythms for the newly formed team
- Evaluate current state using lean techniques, Amazon tools, and data analysis
- Design process improvements with systems or design thinking methodologies
- Contribute to and facilitate kaizen and continuous improvement events
- Work directly with cross-functional teams (including AFT, ACES, LineHaul, ROC, SCOT, S&OP) to deliver network-wide improvements
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Engage other Amazon business units globally to discuss best practices
- Deliver executive-level verbal and written briefings weekly
Requirements
- Bachelor's degree or Advanced Degree
- Experience in significant team leadership from a managerial position in the transportation delivery industry, or a similar logistics environment
Nice to have:
- 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
Important Details
- Travel: up to 50%, as required
- Locations: USA, PA, Reading
About the Company
Amazon.com Services LLC is an equal opportunity employer.
