About the role
The Senior Manager, Business Process Development will play a crucial role in enhancing our supply chain operations by identifying process inefficiencies and implementing scalable improvements. They will act as a bridge between business needs and technical solutions, collaborating with cross-functional teams to align process enhancements with business goals. This role requires a strong understanding of supply chain planning, inventory optimization, and order fulfillment processes, as well as experience with ERP systems and data visualization platforms.
Key Responsibilities:
- Process Analysis & Optimization
- Analyze current supply chain planning & supply chain execution processes to identify inefficiencies and improvement opportunities.
- Help design and implement scalable process enhancements using data-driven insights and industry best practices.
- Collaborate with cross-functional teams (e.g., IT, Sales, PLM, Order Management, Demand Management, Supply Management, Procurement, Warehouse, Manufacturing and Shipping) to align process improvements with business goals.
- Systems & Data Management
- Serve as a key liaison between business users and IT for supply chain systems (e.g., Oracle ERP, Oracle ASCP, Reporting).
- Support or manage projects, testing, and deployment for new features or enhancements.
- Ensure data integrity and accuracy across planning and execution systems.
- Project Management
- Lead or support supply chain-related projects, including system upgrades, process redesigns, and automation initiatives.
- Document business requirements, process flows, and training materials.
Qualifications
- Bachelor’s degree in Supply Chain Management, Business Analytics or equivalent.
- 3–5 years of experience in a business process or systems analyst role within supply chain or operations.
Preferred Experience:
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Strong understanding of demand planning, supply chain planning, replenishment planning, inventory optimization and order promising processes.
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Understanding of Supply Chain Collaboration
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Understanding of capacity planning
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Strong understanding of procurement, receiving & warehouse, manufacturing and order fulfilment processes.
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Experience with ERP systems (e.g., SAP, Oracle) and data visualization platforms (e.g., Power BI).
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Proficiency in Excel and process mapping tools (e.g., Visio).
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Excellent analytical, problem-solving, and communication skills.
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Experience with Lean Six Sigma or other process improvement methodologies.
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Familiarity with automation tools (e.g., RPA, workflow engines).
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Analyze supply chain planning & execution processes to identify areas for improvement.
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Design and implement process enhancements using data-driven insights and industry best practices.
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Collaborate with IT, Sales, PLM, and other teams to align process improvements with business objectives.
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Serve as a liaison between business users and IT for supply chain systems, supporting configuration, testing, and deployment.
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Ensure data integrity and accuracy across planning and inventory systems.
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Lead or support supply chain projects, including system upgrades and automation initiatives.
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Document business requirements, process flows, and training materials for effective implementation.
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Stay updated with industry trends and best practices in supply chain management and process optimization.
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Bachelor's degree in Supply Chain Management, Business Analytics, or a related field.
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3-5 years of experience in a business process or systems analyst role within supply chain or operations.
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Strong understanding of demand planning, supply chain planning, and inventory optimization processes.
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Experience with ERP systems such as SAP or Oracle, and data visualization platforms like Power BI.
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Proficiency in Excel and process mapping tools.
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Excellent analytical, problem-solving, and communication skills.
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Familiarity with Lean Six Sigma or other process improvement methodologies.
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Knowledge of automation tools and demand forecasting processes.
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Experience in supply chain collaboration and capacity planning.
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Ability to work effectively in a cross-functional team environment.
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