About This Role
This senior role serves as a strategic product owner and technical project lead for the HR business strategy and initiatives of North America. The specialist translates complex human capital strategies into robust, automated enterprise technology solutions that enhance the employee experience, uphold regulatory data compliance, and support North America operational growth while aligning with global digital standards. The Senior HRIS Specialist collaborates closely with stakeholders and senior members and reports to the Director HRIS for North America.
Responsibilities
- Serve as the senior functional Product Owner and tier 2 subject matter expert support for core modules across the Workday HCM ecosystem including Core HCM, Compensation, Benefits, Absence Management, Time Tracking, and Payroll
- Manage and prioritize the functional roadmap and backlog translating complex business requirements from the Centers of Excellence (CoEs), Human Resource Business Partners (HRBPs) and senior leadership into prioritized user stories, detailed configuration specifications, and end-to-end business process workflows
- Direct the evaluation, regression testing, validation, and adoption of biannual Workday releases and continuous feature updates; assess operational impact on business processes and advocate for relevant enhancements
- Oversee system defect resolution and complex issue triage by analyzing root causes and partnering with the IT teams and Workday support to resolve escalations
- Lead and coordinate complex technical HRIS projects from initiation through post-go-live stabilization, including major module deployments, tenant consolidations, acquisitions, operating model transitions, and system enhancements
- Author, govern, and maintain rigorous project documentation, including project charters, integrated project schedules, work breakdown structures, risk/issue registers, stakeholder management plans, and cutover roadmaps
- Facilitate steering committee meetings and cross-functional working sessions with relevant IT and business stakeholders to enforce delivery milestones, clear operational bottlenecks, and maintain compliance with enterprise architecture standards
- Architect, execute, and govern comprehensive testing strategies for ongoing project streams, module rollouts, custom integrations, and biannual tenant updates
- Partner with HR Operations, CoEs, and technical teams to author end-to-end test scenarios, coordinate regression testing cycles, facilitate User Acceptance Testing (UAT), and validate cross-system data integrity
- Design and conduct advanced functional enablement sessions and training workshops for HR team members, managers, and employees to foster system adoption, process consistency, and optimal self-service utilization
Requirements
- Bachelor's degree in Business, Computer Science, or Human Resources Management, Information Systems or a related discipline