About the role
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:
This role exists to design, build, and scale Dollar General’s enterprise agentic AI capabilities that transform workflows, decision-making, and employee productivity. The Senior Director owns the strategy, platforms, and execution of agentic systems that combine LLMs, tools, workflows, and enterprise data into reliable, governed, outcome-driven solutions. This leader ensures agentic AI is safely operationalized at scale with measurable business value.
Job Details:
Duties and Responsibilities
- Define and lead enterprise strategy for agentic AI systems, including autonomous workflows, copilots, and decision-support agents
- Build and scale teams responsible for agent frameworks, orchestration layers, tool integration, and runtime governance
- Own end-to-end lifecycle of agentic systems from use-case design through deployment, monitoring, and continuous improvement
- Partner with business, IT, security, legal, and HR to embed agents into core workflows responsibly and compliantly
- Establish standards for agent reliability, evaluation, safety, auditability, and value realization.
Knowledge, Skills, and Abilities (KSAs)
- Deep understanding of agentic AI architectures, LLM orchestration, and tool-augmented reasoning
- Experience designing autonomous or semi-autonomous systems operating in enterprise environments
- Strong grasp of workflow automation, decision intelligence, and human-in-the-loop system design
- Proven ability to operationalize AI safely with governance, observability, and controls
- Experience leading senior technical teams building platform-level AI capabilities
- Strong executive communication and cross-functional influence skills
- Ability to translate complex AI concepts into business-relevant outcomes
- Experience integrating AI systems with enterprise applications and data platforms
Qualifications:
Work Expereince and/or Education
- Bachelor’s degree in Computer Science, Engineering, or related technical field
- Advanced degree in AI, Computer Science, or related discipline preferred
- 10+ years of experience in AI, software platforms, or intelligent systems
- 5+ years leading senior engineering or AI platform teams
- Demonstrated experience delivering production AI systems embedded in business workflows
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