About the role
Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact As a Cloud Application Engineer / Site Reliability Engineer at OpenText, you will enhance the availability, performance, and stability of OpenText cloud applications and services, with a primary focus on application support. You will automate repetitive work, develop solutions that operate at scale, and provide real-time feedback on production systems. By collaborating closely with Agile squads, development teams, and business partners, you will help improve products and ensure a reliable experience for our clients. Your work will directly influence system stability, operational readiness, and client satisfaction.
What The Role Offers
- Opportunity to work on cutting-edge cloud infrastructure and PaaS technologies such as Kubernetes, Cloud Foundry, and Docker
- Exposure to high-scale distributed systems and advanced monitoring tools like NewRelic, Dynatrace, and Kibana
- Collaborative, data-driven team culture with a strong focus on knowledge sharing and continuous improvement
- Chance to drive automation and innovation in incident resolution, system monitoring, and operational processes
- Development of technical expertise in microservices, RESTful architecture, and middleware technologies
- Dynamic environment with rotating shifts and on-call responsibilities, providing real-world experience in 24x7 production support
What You Need To Succeed
- Strong technical knowledge of Linux systems and scripting languages (shell, Perl, Python, JavaScript, etc.)
- Hands-on experience with cloud infrastructure (Google Cloud, AWS, or Azure) and container technologies
- Familiarity with monitoring, logging, and alerting tools, as well as APM solutions
- Ability to troubleshoot complex production issues and work independently or collaboratively
- Excellent organizational, analytical, and problem-solving skills with attention to detail
- Understanding of ITIL principles, security best practices, and application operations
One Last Thing OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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