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The mission of the TrendIQ Business Process team is to fuel revenue growth and enable business transformation through cutting-edge technologies, We are at the forefront of digital business platform innovation and are committed to delivering a world-class, customer-centric user experience .

Our vision is to push the boundaries of digital business through platform innovation, which relies on talented individuals with a blend of business domain knowledge and hands-on technical capabilities . Additionally, our commitment to an AI-first approach means we seek individuals passionate about leveraging AI technologies to boost digital processes for TrendAI’s businesses across Japan, Americas, Europe, MMEA, and APAC, with a strong motivation to work in a global project environment.

As part of our team, you'll be working as Engineer who shares a passion for digital business and possess exceptional technical skills. This is where the future of digital business is being realized, and you will have the opportunity to learn cutting-edge technologies and develop the most relevant future skills.

As an Engineer specializing in Microsoft Dynamics 365 , you will be responsible for designing, implementing, and supporting solutions across Dynamics 365 CRM and Business Central platforms. This role demands a deep understanding of the platform, strong technical expertise, and the ability to work with various teams throughout complex implementations with minimal supervision.

Key Responsibilities

• Implement Dynamics 365 Projects: Architect, design, and develop solutions leveraging Microsoft Dynamics 365 (CRM and Business Central) to address business needs with collaborations with project manager, analysts, and business stakeholders.
• Customization & Configuration: Customize and configure Dynamics 365 modules and Power Automate flows, including apps, workflows, business rules, forms, dashboards, security roles, and so on.
• Integration: Develop and maintain integrations between Dynamics 365 and other enterprise applications using Power Platform, Azure Services, and custom API solutions.
• Solution Design & Architecture: Design scalable and secure solutions following best practices and guidelines.
• Technical Expertise: ability to work with analysts and engineers to develop customizations with deep technical knowledge and ensure high-quality outcomes.
• Troubleshooting & Support: Identify and resolve issues related to system configurations, integrations, and platform performance.
• Stakeholder Engagement: Collaborate with business stakeholders to gather requirements, provide technical recommendations, and ensure successful project delivery.
• Documentation: Develop and maintain comprehensive documentation, including technical designs, user manuals, and deployment plans.
• Continuous Improvement: Stay updated with the latest Dynamics 365 and Microsoft technologies, and recommend improvements to existing systems and processes.

Qualifications

• Education:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field is required.

• Speak and write in English Fluently (This is a must).

• Experience:

• Hands-on experience in Microsoft Dynamics 365 CRM and/or Business Central would be a plus

• Experience leading end-to-end implementations, upgrades, and customizations in Dynamics 365 and Power Platform would be a plus.

• Proven ability to architect and design enterprise-level solutions would be a plus.

• Knowledge and work experience in domains such as Sales, Marketing, Customer Service, Customer Success, Order Management, or Finance Operations would be a plus.

• Technical Skills:

• Ability to utilize AI technologies, (e.g. Claude, Codex) for development is a must.

• Proficiency in .NET, C#, Python, JavaScript, SQL Server, and Web APIs is preferred.

• Strong expertise in Microsoft Dynamics 365 CRM or Business Central customization is a plus.

• Experience with Power Platform (Power Automate, PowerApps, Power BI) and Azure Services is a plus.

• Knowledge of Microsoft Dataverse, and integrations using Azure Function Apps, Logic Apps or Service Bus is a plus.

• Familiarity with Azure DevOps and CI/CD pipelines is a plus.

• Expertise in data migration and integration tools (e.g., Synapse, Azure Data Factory) is a plus.

• Soft Skills:

• Strong critical thinking, analytical, and communication skills.

• Ability to manage multiple projects and prioritize effectively.

• Problem-solving aptitude with the ability to troubleshoot complex issues.

• Team player with a collaborative mindset.

• Effective at presenting ideas and concepts clearly.

Experience in consulting, business analysis, artificial intelligence, or user experience is a plus.

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