Sr. Business Manager, People Analytics

About This Role

This Senior Manager role in Business Analysis applies strategic and analytical skills to address how the workforce evolves with AI. You will lead a team of world-class professionals to develop, test, and scale strategies for attracting, developing, and retaining talent within a collaborative environment that values insight, encourages responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Drive the enterprise strategy for building an AI-ready workforce, assessing how AI reshapes roles and evolving Capital One's hiring, reskilling, and organizational design response to attract, develop, and retain talent
• Design and scale the resources and governance forums that help enterprise leaders transform with AI and plan their AI-forward talent strategy
• Build analyses, models, and tools across attrition, retention, internal mobility, and sentiment that turn people data into executive-level talent decisions
• Independently own complex, open-ended workforce problems by framing the problem, driving the analysis, and delivering recommendations that inform executive-level talent decisions
• Leverage enterprise AI tools to accelerate analysis, delivery, and program execution
• Build enduring and productive relationships across HR and the lines of business to sequence and deliver multiple priorities
• Manage and develop a team of analysts; coach and mentor associates across the organization to develop and retain top talent at Capital One
• Bring proven problem-solving and decision-making grounded in analytics, pairing conceptual thinking with a strong quantitative orientation
• Communicate with impeccable written and oral skills and strategic influence, driving agreement through intellect, storytelling with data, and negotiation
• Be tenacious in driving decisions, and bring a healthy, aggressive yet responsible approach to solving complex, ambiguous problems
• Demonstrate an intense focus on achieving short- and long-term goals, and the ability to drive an agenda in an uncertain and fluid environment
• Thrive in a fast-paced, entrepreneurial, and dynamic environment

Requirements

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Nice to have:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis