Sr. Associate, Marketing Operations

About This Role

This role focuses on developing and enhancing patient and HCP-focused educational materials for Amgen's drug delivery devices throughout the product lifecycle. The Senior Associate will manage the development of these materials across various brands and devices, partnering with other Global Device Strategy (GDS) team members to deliver educational messages to key stakeholders. The successful candidate will lead initiatives to improve the injection experience, positively impacting patients, healthcare teams, and Amgen brands.

Responsibilities

• Coordinate with GDS team members and agencies to produce high-quality marketing materials, including digital content, print collateral, and video assets
• Manage material changes due to product label updates and continuous improvement initiatives
• Prep materials for MAC Review in Veeva
• Oversee project timelines, budgets, and deliverables, ensuring campaigns are executed on time and within scope
• Manage key projects with external agencies and vendors to ensure high-quality deliverables and adherence to timelines
• Track, analyze, and report on key performance indicators (KPIs) for campaigns, making data-driven recommendations for optimization
• Generate and maintain a monthly metrics dashboard with insights on key areas of focus for the device(s)

Requirements

• Doctorate degree and 1 year of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• Or Master's degree and 3 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• Or Bachelor's degree and 5 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
• Strong marketing acumen with an understanding of marketing strategy, market research, and tactical plan development
• Experience working with advertising agencies to develop and produce engaging creative
• Excellent written and verbal communication skills
• Experience marketing directly to consumers, with a preference for pharmaceutical or regulated consumer goods or services
• Exceptional attention to detail and accuracy in all deliverables
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Teams, Smartsheet)
• Strong organizational, prioritization and time-management skills
• Strong bias for action and ability to handle multiple priorities in a fast-paced environment
• High degree of professionalism and interpersonal skills
• Strong problem-solving abilities and adaptability to changing priorities
• Collaborative mindset and ability to build positive relationships across diverse teams