About This Role
This role involves providing professional attention and support to BROSFIT members, ensuring a safe, personalized, and high-quality training experience. You will contribute to member satisfaction, retention, and loyalty. The position suits a proactive and energetic individual with a service-oriented attitude.
Responsibilities
- Receive, guide, and attend to members during their training
- Elaborate and explain training routines according to each member's objectives and level
- Supervise the correct execution of exercises and correct techniques when necessary
- Resolve doubts related to the use of equipment and exercises
- Follow up on members' progress
- Maintain an active and service-oriented attitude within the training area
- Detect members' needs and channel them to the corresponding areas
- Promote the adequate use of facilities and equipment
- Keep the training area tidy and report any damage
- Foster a respectful, motivating, and professional environment
- Support internal BROSFIT activities, dynamics, and events
- Inform reception or administration about relevant situations related to members
- Treat all members with respect, kindness, and professionalism
- Avoid favoritism and maintain equitable attention
- Be proactive and approach members when they require support
- Follow up with new members to facilitate their adaptation to the gym
- Generate trust and motivation to favor member retention
- Comply punctually with the established schedule
- Wear the corresponding attire/uniform
- Maintain an appropriate personal presentation
- Comply with BROSFIT's internal protocols
- Prioritize member safety during training
- Report accidents, injuries, damage, or unusual situations
- Avoid constantly being on the phone during work hours
- Maintain professional conduct within the facilities
Requirements
- Experience as a gym instructor or physical trainer
- Basic/intermediate knowledge of muscle building, physical conditioning, and training
- Ability to communicate with different types of people
- Service attitude
- Proactivity and energy
- Punctuality and responsibility
- Ability to work in a team
- Good personal presentation
Benefits
- Free beverages
- Free parking
- Gym service
- Free uniforms
- Restaurant vouchers
Important Details