About This Role
This team manager role involves leading and guiding a team of Corporate Trust Associate Relationship Managers and/or Relationship Managers. The position also requires close collaboration with senior business leaders to ensure consistent and superior customer service.
Responsibilities
- Provide day-to-day support to the Relationship Management team across their corporate trust accounts
- Monitor internal controls to ensure compliance readiness
- Identify, develop, and document potential issues and recommendations
- Facilitate changes in processes/systems
- Be responsible for accurate/timely setup of trust accounts on all systems
- Prepare accounts for compliance review and respond appropriately to compliance exceptions
- Provide oversight and subject knowledge expertise on trust document directives and processes such as note transfers, audit confirmations, and foreign tax reporting and withholding requirements
- Participate in cross-training to learn other Corporate Trust roles and provide support, as needed
- Interview, hire, and train new team members with support from upper management and team members that change roles and responsibilities in the group
- Track workload for the team and make adjustments to account assignments or coordinate team help during spikes and special projects
- Conduct one-on-one and team meetings with direct reports
- Coordinate guidelines and procedures to review and discuss in team meetings
- Gather information and ensure teams are consistent in work product
Requirements
- Bachelor's degree or equivalent work experience
- At least seven (7) or more years of relevant experience
Benefits
- Paid Time Off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Comprehensive company-sponsored benefit plan including medical, dental, vision, and other insurance coverage
- Health savings, flexible spending, and dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Various associate banking benefits
Important Details
- Application deadline: 45 days from 09/15/2026 unless filled earlier
About the Company
UMB is comprised of people who care about their work, one another, and their community. UMBers are known for having multiple careers here and having their voices heard.