Specialty Account Manager

About This Role

This Specialty Account Manager role involves executing commercial activities within an assigned geography, building customer relationships, and promoting SYMBRAVO, an oral acute migraine medication. The successful candidate will be responsible for product performance at a territory level, acting as a disease category expert and product champion. The role requires providing account management support and demonstrating business knowledge of the local landscape to assess key stakeholders and future market trends.

Responsibilities

• Be proficient in both virtual and live customer engagements
• Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Effectively collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as indicated by the needs of the business
• Perform additional responsibilities as assigned

Requirements

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management
• Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
• 5 years of consistent experience

About the Company