Serving as a program manager within the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, this role is key in applying leading program and project management practices to deliver major internal technology programs. The position supports efforts to ensure consistency across the DT-US organization in how technology programs and projects are implemented and delivered.
Responsibilities
Drive cross-functional teams in the delivery of high-risk, complex programs/projects
Lead program/project issue/risk management, remediation plans, and escalations across channels, studios/service areas for projects within assigned programs
Provide management direction in issue/risk management areas, ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans
Lead and manage a diverse range of IT projects including software development, infrastructure upgrades, cloud migrations, system integrations, and data migrations
Ensure timely delivery, budget adherence, and high-quality outcomes for projects
Develop and demonstrate strong business knowledge of the assigned business units/portfolios/products
Work with all stakeholders to identify and confirm necessary project and program resources throughout the project lifecycle
Resolve resource availability conflicts across the program
Build detailed program/project master schedules and promote collaboration through identified team sites
Oversee the activities of other PMO junior resources and offshore teams to ensure delivery of timely solutions
Conduct ongoing examination of projects within the program for compliance with established processes, project plans/schedules and budgets
Influence decisions on resource utilization and allocation at key project lifecycle decision points
Maintain oversight and accountability for program performance including creation/review of key project delivery metrics across projects within the program
Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure program sponsors, key stakeholders, CIO advisors and leadership are adequately apprised of program and project statuses, successes, risks and issues
Manage and track project/program budget/variance and take corrective actions
Propose changes to project methodologies, frameworks, and promote best practices for continuous process improvement
Motivate and lead teams and foster a mindset of collaboration and continuous process improvement
Accountable for all applicable PMO related processes and methodologies and their proper and consistent execution on all projects
Requirements
10+ years of relevant experience in Project/Program Management working on large, complex, cross-functional IT initiatives utilizing a structured project management methodology and formal tools/approaches (PMBOK, Prince2, etc)
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3+ years of experience managing full lifecycle Agile projects including overseeing the strategy/business case development, developing the implementation plan to support the business case, and driving the implementation of the plan to deliver the final program objectives
1+ year of people management experience overseeing and mentoring numerous other PMs, Project Coordinators, etc.
3+ years of project/program financial management (e.g., Planning, Forecasting, Budgeting, Business Case Development, etc.) in addition to experience in planning, estimation, resource management, project tracking, scope control, risk and issues management as well as stakeholder relationship management
Bachelor’s degree in Computer Science, Business Administration or equivalent educational background
Professional must work from Deloitte Office – Hyderabad office as per business policy
Nice to have:
MBA or equivalent graduate degree
Hands-on experience with Azure DevOps (ADO)
Minimum 2 years of experience managing projects/programs in ServiceNow
Minimum of 1 year of experience in a matrixed professional services firm OR consulting
Strategic and critical thinker with the ability to make connections across workstreams and Deloitte’s matrixed organizations
Excellent written and verbal communications skills and strong executive presence
Ability to analyze, understand, and communicate complex ideas across varied audiences, including senior Deloitte Partners, Principals, and Managing Director leaders
Experience with strategy/business case development, then developing the implementation plan to support the business case, and driving the implementation of the plan to deliver the final program objectives
Strong commitment to professional client service excellence
Empowered self-starter comfortable to take the lead and managing multiple initiatives with an ability to effectively collaborate across teams
Proven success at mentoring and leading teams that are focused on exceptional client service and can manage risk remotely/virtually
Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
Prior experience in or working for Executive Leaders and their respective offices/leadership teams
Prior experience with IT Financial management methodologies and disciplines
Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions
Detail-oriented with ability to plan, prioritize, and make decisions on multiple time-sensitive projects
Strong commitment to integrity
Strong knowledge of leading-edge project management methodologies
Understanding of Software Development Life Cycle (SDLC)
Strong MS PowerPoint skills with proven record to create high impact audience-specific presentations
Proficient in MS Project/MS Project Server (or similar applications)
Benefits
Comprehensive rewards program to empower professionals to thrive mentally, physically, and financially
Broad range of benefits available
About the Company
Deloitte’s purpose is to make an impact that matters for its people, clients, and communities. The DT-US PMO team is part of the Office of CIO (OCIO) and reports to the US OCIO Leader. The OCIO leads the development and implementation for technology strategy at Deloitte and drives strategic initiatives to build market leading technology capabilities. DT-US powers IT for Deloitte’s 175K+ professionals while supporting business priorities and transformational initiatives in areas such as AI, Cloud, and Cyber. The company's inclusive culture empowers its people to be who they are, contribute unique perspectives, and make a difference individually and collectively. Deloitte prioritizes professional growth, offering diverse learning and networking opportunities to accelerate careers and enhance leadership skills. Its state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of its commitment to the holistic growth and development of its people.
