Specialist, Internal Communications

About This Role

Supporting how the company communicates with its employees as it scales across Europe and North America is the core of this role. Reporting to the Senior Manager, Internal Communications, you will be at the center of how the company stays informed and connected. This is a broad, hands-on role with a lot of variety, where you will run processes, manage company-wide moments, and work with leaders and teams across the business.

Responsibilities

• Manage approvals for company-wide email, making sure every send meets standards before it goes out
• Handle requests for Slack channels and email distribution lists, and keep both organized and up to date
• Act as a first point of contact for teams who need communications support, and route requests to the right person
• Pull together the company newsletter each week, working with contributors across the business
• Keep the intranet accurate and current, including company news, team pages and key resources
• Support communications for company-wide rollouts and changes, such as new tools and security updates, including guides, FAQs and reminders
• Coordinate scheduling and logistics for company All Hands, fireside chats and other company-wide moments
• Work with speakers, executive assistants and AV and events partners so each moment runs smoothly
• Track follow-ups and action items after each event
• Keep the editorial calendar and request tracking up to date
• Pull together reporting on how communications are performing, such as newsletter open rates
• Provide support across the team during peak company moments
• Use AI tools to make communications work more efficient, and help document and share these workflows with the team

Requirements

• 5+ years of experience in communications, marketing, events or a related field
• Strong writing and editing skills, with sharp attention to detail
• Strong project management skills: you can run several workstreams at once, keep them on schedule and close the loop
• Comfort working with a range of stakeholders, including senior leaders
• Familiarity with workplace tools such as Slack, Google Workspace and Notion, and an interest in learning new ones
• Sound judgment and discretion when handling confidential information
• A hands-on, can-do approach and comfort with shifting priorities

Nice to have:

• Formal project management experience
• Experience working across time zones
• Experience with newsletter or email tools, intranet platforms, or event coordination
• Interest in technology or AI

Benefits