About the role
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Implementation
Overview
• In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customers.
• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
• Are you motivated to be a part of driving a world beyond cash?
• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?
Role
• Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
• Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
All About You
• Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
• Strong payment transaction processing and industry business principles knowledge.
• Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Ability to interact well with the customer, Sr. and Executive management.
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
• Strong project management skills.
• Ability to drive change in a technical work environment.
• Ability to lead matrix organizations and cross functional teams.
• Self-Starter with ability to work independently.
• Bilingual in English and Spanish languages.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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