About This Role
This administrative support specialist role provides clerical assistance to the high school Special Education department, ensuring its efficient operation. The position involves a variety of tasks following standardized procedures to support the department's functions.
Responsibilities
- Utilize SynergySE to create documents, input information, and generate reports
- Monitor timelines and assist with clerical tasks for referrals, evaluations, re-evaluations, annual reviews, etc.
- Develop and maintain a master schedule of special education-related meetings
- Arrange and schedule special education conferences such as IEP and MET meetings
- Communicate with parents via telephone or email to arrange meetings and follow up on return of documents
- Keep a log documenting all parent and teacher contacts
- Arrange for interpreters when needed for meetings
- Direct parent questions and concerns to the appropriate team member
- Keep the department informed of scheduled meetings
- Complete all forms, including the IEP Compliance Checklist, correctly and in a timely manner
- Make copies of all forms, letters, and other relevant information
- Maintain complete and accurate files for all students in the initial evaluation/re-evaluation process
- Submit required documentation to the Special Education Records Department
- Assist and support the special education staff with other tasks as assigned by the principal, department chair, speech/language pathologist (SLP), and/or psychologist
Requirements
- High School education or equivalent
- Moderate proficiency in typing with good accuracy
- Computer proficiency to include use of basic software applications (Word, Excel, etc.)
- Ability to operate standard office equipment
- Ability to organize, prioritize, and work with frequent interruptions and minimum supervision
- Ability to effectively communicate (verbal and written) with students, parents, district personnel of all levels and general public
- Ability to maintain confidentiality
- Ability to establish and maintain cooperative and effective working relationships with students, parents and district personnel of all levels
- Knowledge of Synergy, Google Suite, and other applications necessary for the position
- Computer skills in the use of standard programs such as Microsoft Word and Excel
- Willingness to learn Synergy SE, Google Calendar, and other computer applications necessary to the position
- Organizational skills to manage multiple tasks and requests from multiple professionals
- Effective written and oral communication skills necessary to deal with parents and school staff