Spa Receptionist

About This Role

The Spa Receptionist serves as the first point of contact for clients and visitors, ensuring a welcoming atmosphere while managing various administrative tasks. This role requires excellent communication skills, effective time management, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a professional manner
• Answer phone calls, take messages, and direct inquiries to the appropriate personnel
• Manage scheduling and appointment bookings efficiently
• Handle cash transactions and maintain accurate cash handling procedures
• Utilize Point of Sale (POS) systems for processing payments
• Assist with retail sales by providing product information and recommendations
• Maintain a clean and organized reception area
• Perform general administrative tasks such as filing, data entry, and document management
• Communicate effectively with team members to ensure smooth operations

Requirements

• Proficiency in English; bilingual or multilingual abilities are highly desirable
• Previous experience in rehab clinic receptionist or retail sales is a must
• Excellent time management skills to prioritize tasks effectively
• Ability to communicate clearly and professionally with clients and colleagues
• Strong organizational skills with the ability to multitask in a busy environment
• Secondary School education (preferred)
• 1 year of sales experience (required)
• 1 year of customer service experience (required)

Nice to have:

• Serving It Right certification

Benefits

• Flexible schedule
• On-site parking
• Store discount