Spa Coordinator

About This Role

This role is critical to ensuring smooth operations throughout the hotel by providing administrative support across various departments. The Spa Coordinator works as a Property Administrative Specialist, handling vital hotel functions and supporting administrative needs from guest services to food and beverage.

Responsibilities

• Provide administrative support, including preparing documents using word processing, spreadsheet, database, or presentation software
• Serve as the point of contact for clients and vendors
• Act as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event)
• Create a safe workplace
• Follow company policies and procedures
• Uphold quality standards
• Ensure professional uniform, personal appearance, and communications
• Develop and maintain positive working relationships with other employees and departments
• Support team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Report accidents, injuries, and unsafe work conditions to manager
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Stand, sit, or walk for an extended period of time
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

Requirements

• Professional communication skills
• Ability to lift and move objects weighing up to 10 pounds
• Ability to stand, sit, or walk for extended periods
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

About the Company

W Hotels' mission is to Ignite Curiosity, Expand Worlds, offering a place to experience life and opening doors and minds. The brand is known for reinventing the norms of luxury around the globe with its Whatever/Whenever culture and service philosophy.