About the role
Company Description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
Assist guests with spa related information, giving them personal attention, anticipate their needs and be an escort to the appropriate facilities
- Keep the Spa areas clean, neat, stocked and organized at all times
- Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required
- Act as a host in the locker room and relaxation areas, ensuring that guests find their treatments, are served water, etc.
- Prepare rooms for treatments according to specified guidelines/SOPs.
- Ensure stocking of all spa amenities and toiletries.
- Consistently engaging with guests.
- Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required.
Qualifications
Customer service experience required, preferably within a Luxury hotel environment
- Housekeeping experience preferred
- High School Diploma or equivalent
- Ability to work well independently and as a team
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