About This Role
This sommelier role involves guiding customers in selecting wines and other beverages, providing details on characteristics, pairings, and storage. It suits a professional who can organize, display, and control products while ensuring quality service and an excellent shopping experience.
Responsibilities
- Guide customers in choosing wines and other beverages according to their preferences and needs
- Present information on grape types, producing regions, vintages, and product characteristics
- Recommend pairings between wines, beverages, and food
- Clarify doubts and contribute to a differentiated shopping experience
- Maintain a cordial, professional, and attentive demeanor during service
- Organize and stock shelves, gondolas, and spaces for wines and beverages
- Ensure correct display and presentation of products
- Maintain the visual organization of the section, following company standards
- Check labels, prices, and product information
- Identify replenishment needs and communicate any discrepancies to the sector manager
- Verify storage and conservation conditions for wines and other beverages
- Observe recommendations for temperature, lighting, and product positioning
- Check expiration dates where applicable, packaging integrity, and label conditions
- Identify damaged or unsuitable products and communicate to the manager
- Contribute to reducing losses and waste
- Monitor product availability in the section
- Support the receipt, checking, and organization of merchandise
- Assist in stock control and identifying fast-moving or slow-moving products
- Communicate replenishment needs and potential stockouts
- Support inventories and other operational routines when requested
Requirements
- Availability of schedule
- Good communication and customer service skills
- Interest or knowledge of wines, beverages, and pairings
- Organization, attention to detail, and proactivity
- Commitment to company service and organization standards
- Ability to work in a team
- Responsibility and ethical conduct
- High school diploma
Nice to have:
- Knowledge of wines, grape types, producing regions, vintages, and pairings will be considered a plus
- Sommelier courses or previous experience in the area will be valued
Benefits
- On-site meals
- Transport voucher
- Attendance shopping voucher
- Dental plan
