About This Role
Serving as the wine ambassador for guests and employees, the Sommelier is responsible for delivering excellent wine service and ensuring the accuracy of the wine list and cellar stock. This role suits a candidate with a firm grasp of French cuisine, spirits, wine, beer, and cocktail history, who can also foster strong guest relationships.
Responsibilities
- Deliver consistently excellent wine service
- Support the General Manager in ensuring the wine program runs successfully both operationally and financially
- Focus on wine in service, set up and breakdown, and daily and weekly procedures
- Work with the General Manager to execute, maintain, and improve the wine program
- Embody and uphold the company values
- Demonstrate and maintain excellent product knowledge
- Participate in all steps of service as needed during your shift
- Make recommendations and answer all menu inquiries
- Check identification of all customers who appear under 30 to verify legal drinking age prior to serving them
- Take orders from guests, ensuring 100% accuracy when entering orders into POS
- Follow responsible alcohol service guidelines
- Process transactions using the POS system; prepare checks for guests and process payments
- Maintain organization and aesthetic appeal of wine displays and menus
- Maintain sanitation to Department of Health standards; keep work areas clean and organized
- Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations
- Monitor inventory; restock bar inventory as needed; inform Management of any product or supply needs
- Resolve guest complaints by finding a way to say yes; involve the Manager on Duty as needed
- Update knowledge and skills continually by participating in staff training opportunities
- Maintain an understanding of the food menu and have the ability to clearly describe offerings
- Have a grasp of the beverage program and be able to summarize its philosophy and identify different offerings
- Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff
- Have a firm beverage foundation and the ability to teach it
- Understand and communicate the company's values and brand philosophy to guests and staff
- Set the tone for a positive work environment
- Promote the company vision while establishing it as an innovator within the industry
- Be actively involved in publicity opportunities and community outreach
- Bring a guest-centric vision to operations
- Inventory and ordering for the entire beverage program
- Update the wine list and beverage menu
- Update toast buttons
Requirements
- Desire to learn about wine and develop within the company
- Good organizational skills with an eye for detail
- Excellence in hospitality
- Passion for exceptional hospitality in food and beverage
- Ability to adapt and thrive in a fast-paced environment
- Self-driven, results-oriented, and a passion for excellence
- Highly effective communicator
- Up to date and passionate about culinary trends in the United States and abroad
- Able to work nights, weekends, and holidays, and a variable schedule, per the needs of the business
- Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential functions
- Ability to perform essential job functions when working under stress, in fast-paced environments
Nice to have:
- 2+ years of sommelier experience in a restaurant
- Proficient in a variety of technology systems, especially Microsoft Office, Microsoft Excel, Google Workspace, InDesign, and POS systems
- Bachelor’s degree or certification in a Hospitality related field or equivalent experience
- TIPS certification
- Ability to lift and move 50+ lbs
- Excellent communication skills
- Proactive approach to problem solving
- Ability to multitask effectively with a controlled heightened awareness of their surroundings
- A passion for food, wine, and service
- A strong sense of urgency while exuding a calm demeanor
- Ability to maintain a tidy and organized station
- A desire to learn and grow
- Long term goals in the service industry
- A competitive spirit
- Ability to connect with new guests and maintain relationships with regulars
- A strong attention to detail
- Multiple years experience working in a high-caliber restaurant
- A solid understanding of spirits, wine, and beers
Benefits
- Ski pass
- Medical/Dental/Vision
- Hotel Discounts
- IRA Retirement Plan
- Paid Vacation, Sick and Volunteer Days
- Employee Incentive Programs
- Bus Pass Included
Important Details
- Start date: ASAP
- Schedule: Varies
About the Company
Petit Trois ‘L’Original’ opened in 2014 in Hollywood, inspired by classic Parisian bistros. A second, more spacious location, Petit Trois ‘Le Valley’, followed in 2018 in Sherman Oaks, designed to feel like a lavish French Brasserie.
