Serving guests with warm, humble, and knowledgeable service is central to this Sommelier role at a Michelin-starred restaurant within a luxury inn. The position suits a hospitality-driven and detail-oriented professional passionate about curating unique guest experiences.
Responsibilities
Provide warm, humble, and knowledgeable service throughout the property
Make suggestions based on guest preferences
Liaise with restaurant and outlet operations staff to ensure a seamless guest experience
Assist with the curation of the guest’s experience both on and off property
Maintain knowledge of the wine list, offerings, price points, and best pairing options for menu items
Take and serve guest orders with attention to dietary restrictions
Arrange table settings
Ensure tables and guest-facing spaces are clean during service
Attend daily briefings and relevant departmental and interdepartmental meetings
Assist in creating a culture that encourages staff to grow
Support beverage and service teams
Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner
Ensure safety, security, and asset protection policies and procedures are observed
Ensure privacy and anonymity of all guests through adherence to company policy
Conduct inventory and cost control
Plan and maintain wine storage
Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements of the property, its employees, and its guests
Greet guests and present menus
Deliver checks and collect payment
Maintain clear communication with guests and coworkers
Adhere to health department rules
Perform opening and closing duties as assigned
Fill in where needed to ensure the guest experience is never compromised as a result of operational challenges
Engage in continued food, beverage, and hospitality education in daily lineup meetings and through service
Represent the organization positively and inspire employees, customers, industry partners, and the community
Perform all other duties as assigned
Requirements
Professional communication skills and demeanor
Ability to take direction
Ability to work in a team environment
Ability to work calmly and effectively under pressure
Problem-solving abilities, self-motivated and organized
Millions of jobs, with real people getting hired every day
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New jobs added daily
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Verified job listings
1,000,000+
Tailored applications submitted
Commitment to quality service and customer service knowledge
Commitment to genuine hospitality
Minimum 5 years of related food, beverage and/or service experience
Level 1 (Introductory) Sommelier certification
Great interpersonal and communication skills
Flexibility and initiative
Creative problem-solving and critical decision-making skills
Valid Manager or Food Handler Certificate
Responsible Beverage Service Certification
Understanding and knowledge of safety, sanitation and food handling procedures
Excellent computer competency, e.g. well versed in PC and/or Mac-based MS Office, POS and PMS
Knowledge of OpenTable, Tock, or similar booking program
Nice to have:
Level 2 or 3 Sommelier certification
Benefits
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Relocation assistance
Vision insurance
Important Details
Schedule: varying, includes evenings, holidays and extended hours as business dictates
About the Company
The Harbor House Inn rests on the edge of the rustic Mendocino coastline. The 11-guest room property features a private cove with panoramic views, walkable gardens, and a 20-seat Michelin-starred restaurant that serves a coastal-cuisine focused tasting menu Thursday-Monday evenings. The Inn is located just 30-minutes south of the historical village of Mendocino.
