Sommelier

About This Role

This role is for a Sommelier who will actively take wine and beverage orders and share their expertise to assist guests in beverage pairings, enhancing their dining experience. The Sommelier interacts with guests, team members, and supervisors to ensure gracious hospitality.

Responsibilities

• Anticipate and accommodate the needs of the guests
• Maintain general cleanliness of assigned stations and the entire venue
• Provide professional and exceptional service
• Accurately enter all orders into the POS system
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player
• Possess in-depth knowledge of all food and beverage menus and the company
• Possess excellent knowledge of the venue's wine list
• Be well versed in both classic and creative wine and food pairings
• Assist in or lead staff education sessions
• Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
• Comply with Department of Health standards
• Work as part of a team and provide help and support to all fellow team members
• Accurately complete all end-of-shift Wine Sales reports
• Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
• Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:
• Ensure the dining room is set for proper wine service
• Prepare and maintain ice buckets throughout service
• Ensure side stations have sufficient stemware, decanters, etc.
• Ensure wine storage rooms are well-maintained and organized
• Report all breakage and damage of equipment or furniture immediately to management
• Attend and participate in daily pre-service meetings
• Attend and participate in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portray a positive and professional attitude
• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Work as part of a team and provide help and support to all fellow team members
• Assist and/or complete additional tasks as assigned

Requirements

• Minimum 3 years of Sommelier experience or equivalent related Tao Group Hospitality experience required
• Certificate from an accredited wine program required
• Previous food and beverage experience preferred
• Knowledge of proper wine service techniques, proper serving temperatures, glassware selection, and decanting
• Fundamental knowledge of the wine regions of the World
• Comprehensive knowledge of cocktails and spirits
• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Important Details

• Schedule: May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Training Requirements

• Tao Group Hospitality in-venue sommelier training

About the Company

Tao Group Hospitality is a company that operates in office, casino, nightclub, bar, lounge, and/or restaurant working environments.