This role is for a Sommelier who will actively take wine and beverage orders and share their expertise to assist guests in beverage pairings, enhancing their dining experience. The Sommelier interacts with guests, team members, and supervisors to ensure gracious hospitality.
Responsibilities
Anticipate and accommodate the needs of the guests
Maintain general cleanliness of assigned stations and the entire venue
Provide professional and exceptional service
Accurately enter all orders into the POS system
Follow supervisor’s instructions, communicate with and support co-workers while being a team player
Possess in-depth knowledge of all food and beverage menus and the company
Possess excellent knowledge of the venue's wine list
Be well versed in both classic and creative wine and food pairings
Assist in or lead staff education sessions
Serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
Comply with Department of Health standards
Work as part of a team and provide help and support to all fellow team members
Accurately complete all end-of-shift Wine Sales reports
Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
Properly set up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:
Ensure the dining room is set for proper wine service
Prepare and maintain ice buckets throughout service
Ensure side stations have sufficient stemware, decanters, etc.
Ensure wine storage rooms are well-maintained and organized
Report all breakage and damage of equipment or furniture immediately to management
Attend and participate in daily pre-service meetings
Attend and participate in any training sessions or departmental meetings
Learn by listening, observing other team members, and sharing knowledge while leading by example
Portray a positive and professional attitude
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
Work as part of a team and provide help and support to all fellow team members
Assist and/or complete additional tasks as assigned
Requirements
Minimum 3 years of Sommelier experience or equivalent related Tao Group Hospitality experience required
Certificate from an accredited wine program required
Previous food and beverage experience preferred
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Knowledge of proper wine service techniques, proper serving temperatures, glassware selection, and decanting
Fundamental knowledge of the wine regions of the World
Comprehensive knowledge of cocktails and spirits
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Important Details
Schedule: May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Training Requirements
Tao Group Hospitality in-venue sommelier training
About the Company
Tao Group Hospitality is a company that operates in office, casino, nightclub, bar, lounge, and/or restaurant working environments.
