Solutions Engineer / Senior Solutions Engineer

About This Role

This role is for a pre-sales technical expert who will guide prospective customers through the LogicGate Risk Cloud platform. It involves understanding customer needs, demonstrating the platform's value, and building proof-of-concept applications. The position suits a candidate with strong product mastery and a genuine interest in risk and compliance management.

Responsibilities

• Run discovery sessions to understand a prospect's risk program needs
• Configure and deliver tailored Risk Cloud demonstrations
• Build proof-of-concept applications
• Ensure prospective customers understand how the platform addresses their GRC challenges
• Conduct highly effective product demonstrations with prospective customers and LogicGate Account Executives
• Lead client workshops for data and process gathering
• Listen to understand customer pain points and connect their needs to LogicGate solution features
• Configure LogicGate's no-code platform for customized demonstrations and proof of concept projects
• Build relationships with prospective customers and become a trusted advisor
• Conduct webinars and assist in content creation (white papers, blog posts, etc.)
• Provide feedback and intelligence to the Product team to identify new potential features and functions
• Represent the voice of prospective customers
• Collaborate with Customer Success and Implementation Management teams for a seamless post-sale transition

Requirements

• 4+ years of experience within GRC, Cyber Risk, or adjacent fields as a Solutions Engineer, Consultant, or Practitioner
• Experience tailoring and conducting software demonstrations or client/customer-facing presentations
• Curiosity and the desire to understand customer problems and effectively communicate how LogicGate can add value
• Ability to manage multiple projects and engagements simultaneously
• Desire to work within a team focused on winning new business and expanding customer accounts
• Experience selling, implementing, or administering GRC SaaS platforms
• Active exploration or use of generative AI platforms (e.g., LLMs, technical document automation assistants) to optimize workflows
• Hands-on experience with LogicGate’s Risk Cloud

Benefits

• 47 days off starting your first year, including paid volunteer time
• 12 weeks parental leave
• $1,000 annual educational stipend
• Ongoing learning and development
• Stock options and annual performance bonus opportunities

Important Details

• Tools used: AI-Powered RFP Automation, AI Agents to support demo and POC configuration, Gong for call recording, note-taking, and onboarding