Solutions Engineer, Privileged Access Management

About This Role

This Solutions Engineer role focuses on the technical aspects of the sales process for cybersecurity SaaS products, ensuring solutions meet customer needs and demonstrate clear value. The role involves conducting discovery sessions, product demonstrations, and proof-of-concept engagements, collaborating with cross-functional teams to deliver impactful outcomes. It suits a candidate with strong technical knowledge, excellent communication skills, and a customer-focused approach.

Responsibilities

• Stay current with Solutions Engineering methodologies, industry best practices, and the latest developments in the security landscape
• Apply expertise to deliver impactful solutions that address client needs effectively and differentiate offerings
• Collaborate closely with Account Executives and internal teams to ensure alignment between technical and sales objectives
• Act as a bridge between customer requirements and technical capabilities, fostering clear and effective communication
• Play a pivotal role in pre-sales activities, including delivering product demonstrations, technical presentations, and guiding proof-of-concept evaluations
• Provide clear, concise, and compelling explanations of product capabilities to customers and stakeholders
• Identify opportunities to enhance processes and methodologies within the scope of pre-sales activities
• Proactively suggest and implement improvements to streamline workflows and improve outcomes
• Assist in responses to Requests for Proposals/Information (RFP/RFI)
• Represent the organization at industry events, trade shows, and customer seminars
• Provide technical support and guidance to channel partners
• Continuously enhance knowledge of products, industry trends, and customer use cases

Requirements

• 2+ years of experience in pre-sales engineering or technical support roles in privileged access management (PAM), identity security, or similar enterprise applications
• 3+ years of experience working with global software vendors
• Expertise in presenting technical solutions and differentiating products against competitors
• Proficiency with Microsoft Windows, Mac, Linux/Unix, Active Directory, SQL, VMware, and Hyper-V
• Excellent verbal and written communication skills, including experience presenting at trade shows or conferences
• Ability and willingness to travel up to 50%

Nice to have:

• Certifications: CISSP, CISA, CCSP, CEH, or equivalent
• Familiarity with DevOps methodologies and environments
• Experience with BeyondTrust solutions or similar technologies

About the Company

BeyondTrust is a global identity security leader protecting Paths to Privilege™. The company's identity-centric approach manages the entire identity attack surface and neutralizes threats, trusted by 20,000 customers, including 75 of the Fortune 100, and a global ecosystem of partners.