Solutions Engineer

About This Role

This Solutions Engineer role acts as the technical bridge between the Sales teams and enterprise customers, owning the technical relationship throughout the pre-sales cycle. The position plays a key role in winning new business by providing clear, practical, and hands-on technical guidance onsite, virtually, and remotely.

Responsibilities

• Act as a trusted technical advisor to customers and partners throughout the sales cycle
• Lead and execute Proofs of Concept (PoCs) and support the implementation of Trend Micro solutions
• Deliver compelling technical demonstrations of Trend Cloud solutions and integrations across AWS, Azure, and GCP
• Design and explain solutions to complex cloud and cybersecurity challenges
• Build and maintain strong technical relationships with enterprise customers and strategic partners
• Support alliance initiatives, beta programs, and the continuous development of SE best practices
• Build internal technical readiness and develop subject matter expertise across Trend Micro technologies
• Travel regionally up to approximately 30–35%

Requirements

We are open to two types of candidates:

Early-Career Technologists:

• Technical professionals with a background in architecture, software development, networking, or systems engineering who are looking to transition into a customer-facing Sales Engineering role within Cybersecurity.

Professionals Bringing Experienced Sales Engineers / Security Specialists:

• 3+ years of experience in Sales Engineering, Solutions Engineering, or Professional Services
• 3+ years of experience working with cybersecurity products and technologies, such as firewalls, antivirus, IDS/IPS, or content security
• Hands-on experience with AWS, Azure, and/or GCP environments

Nice to have:

• Experience in SOC, Incident Response, or security operations
• CEH, CompTIA Security+, CISSP, or comparable security certifications
• AWS certifications
• Solid understanding of security incidents, cloud architectures, and security best practices
• Scripting experience with Python, PowerShell, and/or Bash
• Excellent communication, presentation, and customer-facing skills
• Ability to translate complex technical concepts into clear business value
• Strong problem-solving skills and a hands-on, collaborative approach

About the Company

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, the company seeks exceptional talent to collaborate and help protect what matters, playing a vital role in shaping a safer, more trustworthy AI-powered future.