This Solutions Engineer role in Healthcare at Netskope offers a sales professional the chance to make a significant impact on building a leading cloud security company. The role involves working closely with customers and partners, acting as their primary contact for feedback and issue resolution, and advocating for their needs with the HQ Support team. You will also provide feedback to the Product Management team on new feature requests and product enhancements.
Responsibilities
Exceed sales targets
Articulate the high-level benefits of Netskope's architecture to target audiences (senior security management up to CISO and CIO)
Construct best practices for presentations, demos, Proof of Concept/Value exercises, and overall win strategy
Take an active role in regional customer success and help resolve customer satisfaction issues, escalating cross-functionally when needed
Understand customer needs and establish the company's product as the best solution that addresses those requirements and provides business value
Present the Netskope cloud security solution to prospective customers
Create and deliver product demonstrations
Gather customer technical requirements
Work trade shows as necessary
Provide insight on competitive solutions and differentiate between them
Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion
Lead Proof-of-Concepts (POCs)
Present at conferences and seminars
Respond effectively to RFIs/RFPs
Requirements
7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive or architect level
Strong empathy for customers and passion for revenue and growth
Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives
Comfortable in public speaking and presenting to both internal and external executive audiences
Ability to scale from the whiteboard to working with security architects to influencing CISOs
Love and passion for helping customers and delivering satisfaction even when faced with difficult customers
Demonstrable experience with systems installation, configuration and administration of Linux, MacOS, and Windows-based systems
Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
Knowledge of certificates, key management systems, HSM, and related protocols
Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways
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Experience working with remote access and site-to-site VPN technologies, SAML/SSO, DLP, Data security
Ability to understand and write regex expressions
Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR, and SD-WAN Deployments and Integrations
Experience working with Active Directory Services including ADFS
Working knowledge of Azure AD is desired
Experience working with Public cloud environments (AWS, Azure, and GCP)
Working knowledge of the broader threat landscape and the ability to distill technology trends and explain complex behaviors in simple terms
Travel within region
Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS)
Nice to have:
Demonstrable experience with scripting languages such as Python and REST API framework
Prior experience with other vendor Cloud Security solutions is advantageous
Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc)
Relevant Bachelor
’s degree; preference for computer science or related degrees
Benefits
Participation in a bonus plan (for non-sales roles) and a stock award program
Comprehensive health plan and other benefits
Important Details
Application deadline: within 50 days
About the Company
Netskope is a leader in modern security and networking for the cloud and AI era. They secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.
Netskope, a leader in modern security and networking, addresses the needs of both security and networking teams by providing optimized access and real-time, context-based security for people, devices, and data anywhere they go.
