Solutions Engineer

About This Role

The Solutions Engineer will join the Solutions Engineering team, focusing on client-facing technical work and independently owning meaningful engagements. This early-career professional will lead solution design for existing bank partner requests, run onboarding automation workshops, and develop expertise in ERP and product with support from senior team members.

Responsibilities

• Own the full solution design cycle for existing bank requests, including moderate-complexity implementations
• Support onboarding automation workshops to map out the journey for business client users
• Lead product suite expansion conversations with existing bank clients
• Deliver product demonstrations to existing bank clients independently
• Support GTM enablement for new products across assigned bank portfolio
• Maintain and improve solution design standards and documentation
• Co-lead team strategic initiatives including process improvements and enablement materials
• Identify and implement improvements to team workflows and tooling
• Support the Senior Solution Architects on cross-functional projects

Requirements

• 2–4 years of experience in a Solutions Engineering, implementation, or technical client-facing role, ideally in fintech or B2B SaaS
• Working knowledge of banking operations, treasury management, and B2B payments
• Proven ability to create clear, accurate solution designs for moderate-complexity implementations
• Strong presenter and communicator; comfortable running client workshops independently
• Proactive problem solver who identifies and resolves issues independently
• Comfortable managing competing priorities across multiple active workstreams

Benefits

• Semi-annual bonus plan
• Best-in-Class Equipment: The most modern MacBook and Apple equipment
• Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center
• Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy
• Fully stocked cupboards
• Weekly catered team lunches
• Daily JJ Bean coffee runs
• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs and leadership series

About the Company

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Founded in 2016 and headquartered in downtown Vancouver, FISPAN works with Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.