Solutions Engineer

About This Role

This Solutions Engineer role is for a motivated and technically curious individual who will work closely with customers, sales, product, and engineering teams to understand technical requirements and help design, demonstrate, and implement effective solutions. It is suitable for fresh graduates and candidates with up to 3 years of experience who are interested in technology, solution design, customer interaction, and problem-solving.

Responsibilities

• Understand customer requirements and translate business needs into technical solutions
• Work with sales and engineering teams to develop appropriate solution approaches
• Assist in designing, configuring, and implementing technical solutions
• Participate in technical discovery sessions, product demonstrations, and solution presentations
• Prepare solution proposals, technical documentation, architecture diagrams, and presentations
• Assist with proof-of-concept (POC) development and product testing
• Troubleshoot technical issues and identify suitable solutions
• Collaborate with product, development, implementation, and support teams
• Evaluate customer environments and recommend appropriate technologies or configurations
• Assist with system integrations, APIs, databases, and third-party applications as required
• Conduct technical research and evaluate new technologies and tools
• Support pre-sales activities by preparing technical responses for RFPs, RFQs, and customer requirements
• Maintain accurate documentation of solution designs, configurations, and implementation processes
• Assist with post-sales technical support and solution deployment
• Stay updated on relevant technologies, products, and industry trends

Requirements

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Electronics Engineering, or a related technical field
• Freshers and candidates with 0-3 years of experience are encouraged to apply
• Strong understanding of basic technology and software concepts
• Good knowledge of at least one programming language such as Python, Java, JavaScript, C++, or C#
• Basic understanding of APIs, databases, networking, cloud computing, and system architecture
• Strong analytical and problem-solving skills
• Good verbal and written communication skills
• Ability to understand technical requirements and explain technical concepts clearly
• Strong customer-service and interpersonal skills
• Willingness to learn new technologies and business domains

Nice to have:

• Internship or academic project experience involving software development, solution design, cloud, or technical consulting