About This Role
This highly pre-sales focused role acts as the technical lead across the sales process, supporting MSPs and partners in understanding the value of inforcer within the Microsoft ecosystem. The Solutions Engineer combines deep Microsoft 365 expertise with strong commercial awareness, helping to shape technical conversations, influence decision-making, and drive successful outcomes.
Responsibilities
- Lead technical pre-sales engagements, acting as the subject matter expert across the sales cycle
- Partner closely with Account Executives to qualify opportunities and shape technical solutions aligned to customer needs
- Deliver product demonstrations, workshops, and technical presentations to MSP partners and prospects
- Translate complex Microsoft 365 concepts into clear, commercially relevant value propositions
- Support technical discovery processes, identifying customer challenges and mapping them to inforcer solutions
- Act as a trusted technical advisor to prospects and partners throughout the evaluation process
- Support onboarding and early-stage adoption to ensure a strong transition from pre-sales to post-sales
- Feed market and customer insight back into product development and sales strategy
- Stay up to date with Microsoft 365 developments, new features, and best practices
Requirements
- Deep expertise in Microsoft 365, including architecture, administration, and optimisation
- Strong knowledge across Microsoft Entra, Intune, Defender, SharePoint, and Purview (Copilot experience is a plus)
- Strong understanding of Microsoft 365 security, compliance, and governance best practices
- Proven experience in technical pre-sales, solutions engineering, or solutions architecture roles
- Experience supporting complex sales cycles, including discovery, solution design, and technical validation
- Strong commercial awareness with the ability to align technical solutions to business outcomes
- Excellent presentation and communication skills, with the ability to influence both technical and non-technical stakeholders
- Strong problem-solving skills and attention to detail
Benefits
- Steep and continuous learning curve in an environment where it’s safe to make mistakes, try new things, and improve
- Real impact and difference in your role and across the company within a high-trust and autonomous environment
- Highly collaborative culture through honest and clear communication
- Surround yourself with exceptional people who are always happy to help
- Regular team socials every month to celebrate milestones, promotions and achievements
- Employee recognition programs to recognise and reward top contributors for their achievements and efforts
