About This Role
This new role on the Engineering team is responsible for the end-to-end API layer, sitting at the intersection of Sales, Implementation, and Support. The Solutions Engineer will assess technical feasibility for API and web app deals, review statements of work for implementation scope, and act as the primary API expert for Support tickets requiring deeper technical context. This position is ideal for a client-facing professional who can translate customer integration needs into platform capabilities, scope implementations honestly, and communicate clearly with clients throughout sales and implementation cycles.
Responsibilities
- Get involved early in the sales process on API and web app deals to assess technical fit and scope
- Own SOW review for API and web app implementation scopes
- Support the implementation of API and web app customers
- Serve as the escalation resource for API-related Zendesk tickets, closing the current API knowledge gap in Support
- Act as a resource for upselling and solutioning conversations with existing API customers
- Coordinate across Sales, Implementation, Engineering, and Support to keep API-related commitments visible and on track
Requirements
- 3+ years in a Solutions Engineer, Sales Engineer, or similar pre-sales role in B2B SaaS
- Working familiarity with APIs and integrations
- Able to scope integration requirements and speak credibly to technical stakeholders, without needing deep backend engineering depth
- Experience scoping or reviewing statements of work (SOW) with clients
- Strong written and verbal communication skills
- Comfortable being customer-facing from day one
- Comfortable operating with ambiguity in a role that's still being defined
- Customer-retention minded
- Self-starter, able to bring structure to a role without much existing precedent
- Strong cross-functional communicator; equally at ease with clients, sales, and engineers
Benefits
- Health/Vision/Dental plans
- Unlimited PTO
- New Apple equipment
- Startup equity as part of your compensation package
About the Company
Verifiable is a provider credentialing and network monitoring platform that delivers industry-leading AI, API, and software solutions to help healthcare organizations optimize operations at enterprise scale. The company is a top Salesforce partner, winning the 2024 Salesforce Partner Innovation Award, and was named to Inc. 5000 2025. Verifiable works with leading healthcare organizations such as Humana Dental, Talkspace, Headway, and Empower Pharmacy. It has grown to almost 150 employees in 5 years, securing $27M Series B funding led by Craft Ventures, bringing total funding to $47M. The company is fully distributed across the US and internationally.
