This Senior Solution Engineer role focuses on Internet and Mass-Scale Infrastructure (I) within the Japanese market, serving as a lead technical authority and trusted advisor for Cisco's Service Provider routing, optical networking, and automation solutions. Based in Tokyo with hybrid work flexibility, the engineer will collaborate closely with Account Executives, customer technical leaders, and Cisco Engineering to formulate network architecture strategies, design complex solutions, execute proofs of concept (PoCs), and secure technical wins in key customer engagements. Success in this position requires deep expertise in mass-scale networking, the ability to translate complex customer challenges into compelling technical architectures, and strong collaborative relationships with internal and external stakeholders.
Responsibilities
Act as the lead Solution Engineer for Service Provider routing, optics, Routed Optical Networking (RON), and network automation across the Japan I market
Design scalable, resilient, and power-efficient next-generation network architectures for Tier-1 Service Providers, Cloud/Webscale, Large Enterprise, and Public Sector customers
Lead technical customer engagements, architectural workshops, RFP/RFI technical responses, and executive presentations to secure technical closure and competitive differentiation
Plan, design, and lead Proofs of Concept (PoCs), customer lab evaluations, and solution demonstrations showcasing Cisco's hardware, software, and automation capabilities
Partner seamlessly with Account Executives (AEs), Client Directors, Solution Architects, CX (Customer Experience), Channel Partners, and Marketing to build pipeline and accelerate business growth
Serve as the technical voice of Japan customers back to global Product Management and Engineering (BU), influencing future product roadmaps, feature requirements, and hardware innovations
Articulate the business and operational impact of Cisco’s mass-scale technologies (e.g., Cisco Silicon One, 800GE density, SRv6, telemetry, and power efficiency) through ROI/TCO modeling and architecture comparisons
Deliver technical enablement, whitepapers, and best-practice sharing to internal sales teams, partner engineers, and customer technical communities
Provide technical mentorship, coaching, and peer reviews for engineering colleagues across the broader Japan Systems Engineering organization
Requirements
Bachelor’s or Master’s degree in Computer Science, Electrical/Electronic Engineering, Information Systems, or equivalent practical experience
8+ years of technical pre-sales engineering, systems engineering, or network architecture experience, with a proven track record in Service Provider or mass-scale infrastructure environments
Deep technical mastery of Service Provider routing protocols and technologies including BGP, IS-IS/OSPF, MPLS, Segment Routing / SRv6, SR-TE, EVPN, Multicast, QoS, and High Availability
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Strong architectural understanding of mass-scale routing platforms including Cisco 8000, ASR 9000, NCS 5500/540/560/5700 series, and Cisco Silicon One
Solid understanding of high-speed optics (400G/800G, coherent pluggables, ZR/ZR+) and IPoDWDM / Routed Optical Networking architectures
Practical experience with network automation, telemetry, and programmability frameworks including Cisco Crosswork, YANG, NETCONF/RESTCONF, gNMI, Python, Linux, Ansible, and API integrations
Native or business-level fluency in Japanese for customer C-level and engineering presentations, technical workshops, and partner discussions
Business-level fluency in English for direct collaboration with global Product Management, Engineering teams, and technical documentation
Self-starter with strong analytical problem-solving skills, consultative presentation ability, and willingness to travel as required for customer and partner meetings
Nice to have:
CCIE (Service Provider or Enterprise Infrastructure) or equivalent industry certification/expertise
About the Company
Cisco has been innovating for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds, providing customers with unparalleled security, visibility, and insights across the entire digital footprint. The company is revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond, with a worldwide network of doers and experts collaborating to make big things happen on a global scale.
