About This Role
This role provides solution, project, and product expertise to product managers and sales channels across all product categories. The Solutions Architect facilitates holistic solution sales support, offering expert advice and staying abreast of market trends to identify or create sales opportunities. The position plays an integral role in building a solid base for consistent growth.
Responsibilities
- Have in-depth knowledge of video surveillance, physical access control, intrusion detection, alarm systems, electric fencing, copper network designs, fibre optic network designs, and solar solutions
- Design and develop integrated electronic security solutions across video surveillance, physical access control, intrusion detection, alarm system, and electric fencing
- Develop copper and fibre optic network designs to support security infrastructure and associated IP-based systems
- Design solar-powered security solutions, including load calculations, battery autonomy, and power requirements for remote installations
- Conduct technical assessments and gather customer requirements to determine appropriate system architecture and equipment specifications
- Perform video storage, bandwidth, network capacity, PoE, and server sizing calculations where applicable
- Prepare detailed bills of materials (BOMs), technical specifications, system diagrams, layouts, and solution proposals
- Evaluate product compatibility, system limitations, software licensing requirements, and integration dependencies
- Identify technical risks, design gaps, and missing components before quotations and proposals are submitted
- Provide technical guidance to product managers, sales teams, installers, consultants, and customers
- Support proof-of-concept installations, product demonstrations, system testing, and commissioning where required
- Evaluate alternative products and technologies to identify suitable solutions within customer requirements and commercial constraints
- Maintain technical knowledge of relevant products, industry developments, standards, and emerging security technologies
- Provide technical input into complex tenders, specifications, and project proposals
- Support the development of standardized solution designs, design guidelines, and technical documentation for internal use
- Provide mentorship and technical guidance to junior team members where applicable to the position
- Provide technical feedback on product trends and recommendations for product enhancement to Head of product management
Requirements
- Bachelor's degree in Computer Science, Electrical Engineering
- 5+ years of relevant experience
- Demonstrated above average technical capacity and experience, 5-10 years’ experience in a similar field
