About This Role
Connecting business needs with technology delivery in a fast-moving, solution-focused environment is the core of this role. You will help shape secure, cost-effective solutions that improve processes, reduce manual activity, and support better customer and colleague experiences. This position suits someone who enjoys understanding how a business works, then turning that insight into clear requirements, smart design, and practical delivery.
Responsibilities
- Work with stakeholders across the business to understand problems, opportunities, objectives, and expected outcomes
- Turn business needs into clear requirements, options, recommendations, and specifications that delivery teams can use
- Constructively challenge assumptions and make sure the problem is understood before a solution is selected
- Identify opportunities to simplify processes, reduce manual activity, and improve customer and colleague experiences
- Design end-to-end business and technology solutions that are practical, scalable, secure, supportable, and cost-effective
- Produce clear documentation, including process maps, context diagrams, data flows, integration designs, decision records, and delivery specifications
- Define how applications, data, integrations, automation, and user experiences should work together
- Assess different options and explain their benefits, limitations, risks, dependencies, and costs in clear business language
- Ensure designs align with the technology strategy, architecture principles, security standards, and regulatory requirements
- Develop and promote reusable patterns and standards that improve consistency and delivery speed
- Design solutions using appropriate Microsoft Azure services across integration, applications, workflow, security, and platform capabilities
- Design and review Power Platform solutions using Power Apps, Power Automate, Dataverse, and related Microsoft services
- Identify appropriate opportunities to use AI, Copilot, AI agents, and intelligent automation to improve business outcomes
- Consider data quality, privacy, security, human oversight, monitoring, and responsible use when designing AI-enabled solutions
- Work with technical specialists to ensure platform choices and detailed designs follow agreed engineering and governance standards
- Stay involved throughout development and delivery, providing architectural guidance and helping to resolve design questions
- Work with developers, platform specialists, data teams, infrastructure colleagues, and suppliers to turn designs into implemented solutions
- Support estimation, delivery planning, testing, release readiness, adoption, and the transition into operational support
- Review completed solutions against agreed requirements and design decisions, identifying and addressing any gaps
