Solutions Architect

About This Role

This role involves shaping the enterprise knowledge architecture to deliver trusted, relevant, permission-aware, and traceable answers, focusing on an AI-powered employee front door for seamless access to HR, Finance, Procurement, IT, and other vital services. The position suits an enthusiastic and skilled Enterprise AI Knowledge Architect who will own the architecture, standards, governance, design assurance, and roadmap for various knowledge management components.

Responsibilities

• Own and define the enterprise knowledge architecture, principles, and roadmap aligned with AI and data strategies
• Establish and govern standards for taxonomy, metadata, content structure, and knowledge lifecycle management
• Set architecture requirements for enterprise search and retrieval, ensuring AI responses are sourced from approved and traceable knowledge
• Use evidence-based insights to identify and prioritise improvements in architecture and content quality
• Define controls for the content lifecycle, ensuring accountability for accuracy while establishing quality assurance mechanisms
• Ensure traceability between AI responses and source knowledge for audit and compliance purposes
• Ensure compliance with Responsible AI, security, and data protection standards
• Build capability through effective communication and by fostering communities of practise across the organisation

Requirements

• Extensive background in knowledge or information architecture, enterprise search, and content management within complex organisations
• Proven track record in defining architecture and governance across multiple business domains
• Strong understanding of enterprise search, retrieval-augmented generation, knowledge graphs, and permission-aware access
• Ability to lead through architecture and standards while influencing stakeholders across organisational boundaries
• Exceptional communication skills, capable of translating complex architectural decisions into understandable concepts for senior stakeholders
• Familiarity with Microsoft 365, Azure AI, and Responsible AI principles is desirable

Benefits

• A chance to make a significant impact within a forward-thinking organisation
• Competitive daily rate and a dynamic work environment
• Opportunity to engage with a variety of stakeholders and contribute to the evolution of AI and knowledge management practises

Important Details

• Contract: fixed term, 12 months
• Locations: Warwick or London

Application Process

• Submit your CV and a cover letter detailing your relevant experience and motivation for applying