Solution Engineering

Who you are

• The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows
• AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity
• Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech
• Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization
• Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership
• SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture
• Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps
• Technical Foundation: A strong Technical Background—this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development
• Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role
• Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project
• Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success
• Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges
• Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal
• Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention
• Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment
• Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap
• Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally