About the role
About the role:
As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities.
You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness.
This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment.
Key responsibilities:
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Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person
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Lead technical discovery sessions and present solution overviews and deep dives
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Support customers through evaluation, proof-of-concept and decision-making stages
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Build and configure demo and proof-of-concept environments
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Contribute to RFI/RFP responses, articulating business value and technical capability
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Partner with Sales to understand customer objectives and position solutions effectively
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Build strong relationships with key business and technical stakeholders
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Support partner and marketing activities including events, webinars and workshops
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Provide feedback to product and technical teams on market trends and customer requirements
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Take ownership of the technical aspects of deals through to close
What you will bring:
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Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders
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Fluent in English and Arabic
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Ability to translate technical concepts into clear business value
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Commercial mindset with an interest in sales and customer outcomes
Technical skills:
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Experience with Microsoft 365 technologies (including SharePoint Online)
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Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID)
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Understanding of identity, access and permissions management
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Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP)
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Knowledge of data protection, backup, migration, and governance concepts
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Understanding of SharePoint architecture and cloud/hybrid environments
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Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial
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