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Level:
Entry-Level / Mid-Level
We’re looking for a compassionate, empathetic, and dedicated
Social Worker
to support individuals, families, and communities in improving their wellbeing, independence, and quality of life. In this role, you will assess client needs, provide professional support and guidance, coordinate services, advocate for clients, and work collaboratively with healthcare professionals, community organisations, and other service providers. You'll support people experiencing a range of personal, social, emotional, and practical challenges while promoting dignity, inclusion, safety, and positive outcomes. If you're passionate about helping people, strengthening communities, and making a meaningful difference in the lives of others, we'd love to hear from you!
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Key Responsibilities
- Conduct comprehensive assessments to understand clients' social, emotional, financial, health, and practical needs.
- Develop and implement individualised support plans in collaboration with clients and relevant stakeholders.
- Provide counselling, emotional support, advocacy, information, and practical assistance within the scope of professional practice.
- Support individuals and families experiencing challenges related to mental health, ageing, disability, family circumstances, housing, financial hardship, or other social issues.
- Connect clients with appropriate healthcare, community, housing, employment, financial, and social support services.
- Advocate for clients' rights, needs, safety, dignity, and access to appropriate services and resources.
- Work collaboratively with multidisciplinary teams, including healthcare professionals, psychologists, nurses, community workers, and allied health specialists.
- Maintain accurate and confidential client records, case notes, assessments, care plans, and service documentation.
- Monitor client progress, review support plans, and adjust services according to changing needs.
- Identify and respond appropriately to risks, safeguarding concerns, and complex client situations in accordance with organisational policies and relevant requirements.
- Provide crisis intervention and support during challenging or high-risk situations where appropriate.
- Facilitate referrals, case conferences, family meetings, support groups, and community programs as required.
- Build trusting and respectful relationships with clients, families, carers, and community stakeholders.
- Maintain professional boundaries, confidentiality, ethical standards, and culturally respectful practices.
- Prepare reports, case summaries, assessments, and recommendations for relevant stakeholders and agencies.
- Stay informed about social services, community resources, relevant legislation, professional standards, and emerging practices.
