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Social Worker at M&P HP ChannelOne - JobAssist
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Homeβ€ΊJobsβ€ΊIT & Softwareβ€ΊSocial Worker
M&P HP ChannelOne logo

Social Worker

M&P HP ChannelOne

RemoteFull timeMid levelPosted today
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About the role

πŸ’Ό Level: Entry-Level / Mid-Level

We’re looking for a compassionate, empathetic, and dedicated Social Worker to support individuals, families, and communities in improving their wellbeing, independence, and quality of life. In this role, you will assess client needs, provide professional support and guidance, coordinate services, advocate for clients, and work collaboratively with healthcare professionals, community organisations, and other service providers. You'll support people experiencing a range of personal, social, emotional, and practical challenges while promoting dignity, inclusion, safety, and positive outcomes. If you're passionate about helping people, strengthening communities, and making a meaningful difference in the lives of others, we'd love to hear from you!

🎯 Key Responsibilities

  • Conduct comprehensive assessments to understand clients' social, emotional, financial, health, and practical needs.
  • Develop and implement individualised support plans in collaboration with clients and relevant stakeholders.
  • Provide counselling, emotional support, advocacy, information, and practical assistance within the scope of professional practice.
  • Support individuals and families experiencing challenges related to mental health, ageing, disability, family circumstances, housing, financial hardship, or other social issues.
  • Connect clients with appropriate healthcare, community, housing, employment, financial, and social support services.
  • Advocate for clients' rights, needs, safety, dignity, and access to appropriate services and resources.
  • Work collaboratively with multidisciplinary teams, including healthcare professionals, psychologists, nurses, community workers, and allied health specialists.
  • Maintain accurate and confidential client records, case notes, assessments, care plans, and service documentation.
  • Monitor client progress, review support plans, and adjust services according to changing needs.
  • Identify and respond appropriately to risks, safeguarding concerns, and complex client situations in accordance with organisational policies and relevant requirements.
  • Provide crisis intervention and support during challenging or high-risk situations where appropriate.
  • Facilitate referrals, case conferences, family meetings, support groups, and community programs as required.
  • Build trusting and respectful relationships with clients, families, carers, and community stakeholders.
  • Maintain professional boundaries, confidentiality, ethical standards, and culturally respectful practices.
  • Prepare reports, case summaries, assessments, and recommendations for relevant stakeholders and agencies.
  • Stay informed about social services, community resources, relevant legislation, professional standards, and emerging practices.

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Colombo District, Western Province

Posted

Posted today

About company

Headquarters

Colombo District, Western Province

Open jobs

1

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  • Contribute to continuous improvement initiatives that enhance client outcomes, service quality, accessibility, and community wellbeing.
  • βœ… Requirements

    • Strong understanding of social work principles, professional ethics, client-centred practice, and community support services.
    • Relevant experience in social work, community services, healthcare, family support, disability services, aged care, mental health, or a related field is advantageous.
    • Strong assessment, case management, advocacy, counselling, and client support skills.
    • Excellent communication, interpersonal, active listening, and relationship-building abilities.
    • Ability to work respectfully and effectively with people from diverse cultural, social, and personal backgrounds.
    • Strong analytical thinking, problem-solving, and decision-making skills when supporting complex client needs.
    • Ability to maintain accurate, confidential, and professional case documentation.
    • Strong understanding of privacy, confidentiality, safeguarding, professional boundaries, and ethical practice.
    • Ability to work independently while collaborating effectively with multidisciplinary teams and external service providers.
    • Strong organisational and time management skills with the ability to manage multiple clients, cases, and priorities.
    • Compassionate, resilient, patient, and emotionally mature approach to supporting people experiencing challenging circumstances.
    • High level of professionalism, integrity, accountability, empathy, and commitment to client wellbeing.
    • Commitment to culturally safe, inclusive, trauma-informed, and person-centred approaches where appropriate.
    • Relevant Bachelor's or Master's degree in Social Work or a related field is required or preferred depending on the role and applicable professional requirements.
    • Professional registration, accreditation, or membership with the relevant professional body is advantageous or may be required depending on the position and jurisdiction.
    • Relevant background checks, clearances, or compliance requirements may be required depending on the work environment.

    🌟 What We Offer

    • A rewarding opportunity to make a meaningful difference in the lives of individuals, families, and communities.
    • A supportive and collaborative environment focused on client wellbeing, dignity, inclusion, and positive outcomes.
    • Opportunities to work alongside experienced healthcare professionals, community organisations, allied health specialists, and support teams.
    • Career growth and professional development opportunities across social work, community services, healthcare, and human services.
    • Ongoing training, supervision, mentoring, coaching, and professional development support.
    • Exposure to diverse client needs, community programs, multidisciplinary practice, and meaningful social impact initiatives.
    • Competitive salary and comprehensive benefits package.
    • A workplace culture that values compassion, respect, teamwork, integrity, inclusion, and continuous improvement.
    • The opportunity to make a lasting impact by empowering individuals, supporting families, advocating for vulnerable people, and contributing to stronger and healthier communities.
    M&P HP ChannelOne logoM&P HP ChannelOne