Social Worker

Job Description & Requirements

Key Responsibilities:

• Engage resident and significant others in a therapeutic manner to understand their needs and underlying issues.

• Conduct a bio-psychosocial-spiritual assessment of the resident/ family, integrate a range of information from relevant stakeholders, utilize social work principles, legal and ethical framework, and initiate inter-agency conference for complex case to prepare resident for admission, and to justify suitability/unsuitability for admission.

• Apply clinical and professional theories to pre-empt and execute social work intervention plans across resident’s trajectory of illness.

• Manage and overcome reluctance and resistance to change. Help residents/significant others to develop and choose strategies and formulate viable plans.

• Follow up and review residents’ changing needs and update care plan to ensure relevance and effectiveness of intervention.

• Conducts field visits as and when required.

• Develop protocols and work with residents, families, multi-disciplinary team and relevant stakeholders to arrange for holistic and resident-focused care plans.

• Lead in multi-disciplinary team or inter-agency case conferences to formulate holistic care plan, and to advocate for the protection of resident’s dignity, confidentiality and rights, and advocate for improvement of quality of life for residents.

• Provide clinical intervention for crisis (eg suicide or abuse) for the residents/significant others and staffs.

• Provide timely documentation of assessments and intervention in progress notes.

• Provide social reports with proper consent to receiving organization whenever there is a transfer/discharge of residents, to ensure continuity of care. Follow through with telephone contact or email to ensure clarity and completeness of information transferred.

• Review social reports and other documents prepared by Care Coordinators. Ensure that timely documentation of Care Coordinators is in place.

• Assist in Medifund and financial assistance application for residents and their families

• Participate in community development initiatives and provide recommendations for consideration.

• Participate in committee, workgroup, case review meetings, cross-functional or Ministry-level assignments, practice research and development to further develop skills and capability.

• Supervise SWAs/Care Coordinators.

• Oversee projects and programmes.