SOCIAL SERVICE REPRESENTATIVE, GS-0187-6/7/8

Duties

NOTE: If the position is filled at a lower grade level, subsequent promotion to the next grade level will be processed without further competition under the Merit Promotion Program at such time as performance and qualification requirements are met and classification review discloses the duties being performed properly warrant classification to the next higher grade level.

SUMMARY OF DUTIES:

· Provide casework services to assist with problems resulting from broken homes, disorganized family life, or emotional problems.
· Discuss family problems with clients analyzing factors contributing to family problems and independently develops a casework plan aimed at motivating persons toward the full use of available resources, the attainment of self-confidence, and self-sufficiency.
· Administer general assistance in an assigned area.
· Interviews, review resources, determine eligibility, and sets up financial plans for applicants qualifying for general assistance.
· Certifies clients to the Tribal Work Experience Program and provides counseling services to these clients when they seek such services or when notified that client is experiencing difficulty working under the program.
· Conduct office interviews and makes home visits reviewing the resources and to assess the social environment of the home to determine continued eligibility for general assistance.
· Conduct on-site visits at assigned areas (communities) to provide general assistance in remote areas.
· Initiates or cooperates in joint planning services to families and children with Tribal, State, Federal, and other local agencies.
· Initiates and/or cooperates with other agency branches and public welfare agencies in helping clients take advantage of local, state, and federal social services programs.

Qualifications

EXPERIENCE AND EDUCATION REQUIREMENTS**:** (OPM Operating Manual, Individual Occupational Requirements for GS-0187: Social Service Series).

BASIC REQUIREMENTS FOR POSITIONS ABOVE GS-5 GRADE LEVEL:GS-8: 1 year of specialized experience equivalent to the GS-7 grade level in the Federal service in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers.

GS-7**:** 1 year of specialized experience equivalent to the GS-6 grade level in the Federal service in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers OR 1 full academic year of graduate education in social sciences (18 semester hours, 27 quarter hours or equivalent).

GS-6**:** 1 year of specialized experience equivalent to the GS-5 grade level in the Federal service in a program of direct social welfare services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers.

SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and is typically in or related to the position to be filled. Specialized experience is experience in a program of direct Social Welfare Services that required the application of program policy and operations knowledge in providing social welfare services and/or assisting social workers. Examples of specialized experience may include familiarity with standard case management principles and procedures, and understanding of importance of the social service process with American Indians and Tribes to create a social environment in their communities that emphasizes safety and well-being for all children and adults, promote family stability, and value an individual's independence while providing protection and financial assistance and/or social services to those who must remain dependent. The examples above are not all inclusive (refer to the summary of duties for specialized experience).

Education

FOREIGN EDUCATION: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /

 

Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.

 

For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Dept of Ed.