About This Role
Assisting in the overall success and growth of the Total Soccer Academy program and facility is the core of this coaching role. The Soccer Coach will work with clients to understand their goals, maintain program expectations, and assure client improvement and satisfaction through sessions, while also meeting sales goals. This position contributes to the department's overall objectives, including selling new memberships.
Responsibilities
- Assist the department in the success and growth of the Total Soccer Academy program and facility, including engaging in member retention and customer service
- Maintain a high level of cleanliness inside the facility and general maintenance of soccer equipment
- Sell new memberships through tours, evaluations, and trials
- Deliver Total Soccer Academy sessions to meet or exceed standards and expectations of the program
- Assist in skill development with workouts by connecting, correcting, competing, and challenging the members
- Perform on-site events, camps, and clinics to generate new membership growth
- Communicate effectively with members, coworkers, and manager verbally and in writing
- Maintain regular and predictable attendance
- Ensure facility is kept clean and safe at all times through routine maintenance and safety checks
- Attend all mandatory meetings in club as well as offsite, in addition to conference calls
- Promptly and thoroughly review all requested health and safety training provided
- Perform other duties as assigned
Requirements
- High School Diploma or GED required
- Coaching experience highly desired
- Strong service orientation and desire to deliver an outstanding member experience
- Computer literate – proficient at MS Excel, MS Outlook, and MS Word
- Clear and effective written and verbal communication skills
- Outstanding organization and strong time management skills
- Work quality must be highly accurate, timely, and in accordance with company policy and procedures
- Excellent task completion and follow-through skills
- Demonstrate professionalism, cooperation, and ability to work well with all parties
- Maintain focus in a sometimes hectic and evolving environment
- High regard and propensity for safety
- Willing and able to work a flexible shift: evenings, weekends, and holidays
- Current CPR or ability to pass CPR certification within 60 days of hire date
- Strong oral and written communication skills, with the ability to work professionally and effectively with people at all levels of the organization
- Ability to work with interruptions, changing priorities, and a busy work environment with tight deadlines
