About the role
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
- Ability to combine amazing customer service with strong equipment repair skills
- Ability to diagnose equipment and determine parts required for repair
- Accurately and efficiently complete the repair
- Ability to repair rental equipment accurately and efficiently
- Perform blade sharpening
- Answer shop phone calls
- Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
- Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.
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Questions, answered
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