About This Role
As a Sleep Counselor, you will engage with customers to help them choose the right bedding products that enhance their quality of sleep. This role is ideal for those who want to provide personalized service rather than just meeting sales quotas, and who have a passion for health and well-being.
Responsibilities
- Support customers in selecting bedding products by dedicating an average of 30 to 60 minutes per customer.
- Build trust by carefully listening to customers' sleep-related concerns.
- Utilize the latest AI measurement tools to gather objective data about customers' body types and characteristics.
- Provide fitting sessions where customers can lie down on beds to assess their sleeping posture, ensuring a comfortable and reassuring experience.
- Communicate the value of high-quality products, such as mattresses ranging from ¥200,000 to ¥500,000, to support customers' lifelong health.
Requirements
- At least 1 year of experience in customer service or sales (industry not specified).
- Ability to engage with customers with a bright smile.
Nice to have:
- Interest in beauty, health, and sleep.
- Desire to learn specialized knowledge while working long-term.
Benefits
- 121 annual holidays with a two-day weekend system (9 to 11 days off per month).
- Paid leave, maternity and childcare leave with a 100% return rate.
- Special sleep leave program for employees who meet certain conditions.
- Comprehensive social insurance coverage.
- Transportation allowance and overtime pay.
- Employee discount program and team-building activities.
Important Details
- Schedule: Shift work between 9:30 AM and 9:30 PM, with a 1-hour break and 8 hours of actual work.
- Team: Collaborative environment with shared knowledge and support among staff.
Application Process
- Submit your application along with your resume and work history.
- Participate in an online first interview.
- Complete a web aptitude test.
- Attend a final online interview.
About the Company
Airweave Co., Ltd. manufactures and sells bedding products under the brand "Airweave."