Site Quality Manager

About This Role

Driving quality and operational excellence throughout the site is the core responsibility of the Site Quality Manager, who ensures the delivery of compliant products to customers while minimizing the cost of poor quality. This leader partners closely with Operations, Engineering, Supply Chain, and other functional leaders to establish and sustain processes that prevent defects, detect issues early, and drive effective corrective and preventive actions. The role also involves working with site leadership to ensure employees are properly trained and equipped with the necessary processes, tools, and standard work.

Responsibilities

• Champion Quality - Drive and implement effective quality culture into the organization (Zero Defect Framework)
• Own shop operation quality metrics and drive systematic analysis and improvement actions
• Implement effective Quality Management System
• Maintain / roll out procedures and update to operations
• Implement and lead process and quality improvement projects
• Work with engineering and operation to identify, analyze, and solve quality issues
• Help Inspection Supervisor in leading inspection team to meet safety, quality, production, and delivery metrics
• Develop and implement process controls for critical processes
• Deliver operational cost, sales, and margin budget and cash metrics
• Manage the structured OJT and skill certification scheme
• Drive root cause analysis for internal and external quality issues
• Lead quality risk assessment on operation processes to mitigate potential risks and identify required actions
• Train the Quality Team and site Operations on the proper use of quality tools and practices

Requirements

• Bachelor’s degree from an accredited university or college (OR Associate's Degree with a minimum of 3 years of experience in quality or manufacturing)
• Minimum of 5 years of professional experience in quality, manufacturing, operations, engineering, or repair services
• Minimum of 3 years of supervisory or management experience in a manufacturing, industrial, or military environment

Nice to have:

• Experience working within an ISO 9001:2015 Quality Management System
• Demonstrated experience in root cause analysis, corrective action, and continuous improvement in a manufacturing environment
• Experience interacting with customers, auditors, and/or regulatory organizations, with the ability to build credibility and trust
• Strong knowledge of turbine, gas turbine, or rotating equipment manufacturing and quality processes
• Proven track record of driving quality improvement in a manufacturing environment
• Strong leadership, communication, and presentation skills, with the ability to influence across functions and levels of the organization