About the role
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Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
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Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
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Supervise and assign PBIs to the team and its progress.
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Lead the requirement assessment of Open UI impacts for usual business projects.
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Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
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Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
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Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
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Train the new resources in the team on the existing technical framework and functionalities.
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Support test teams, and business product managers throughout testing phases of the releases.
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Support deployment including writing deployment guides, raising RFCs.
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Collaborate with the rest of the team to design & implement capability enhancements.
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Report & highlight to CRM Domain manager any risks or issues in design and build.
-
Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
-
Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
-
Supervise and assign PBIs to the team and its progress.
-
Lead the requirement assessment of Open UI impacts for usual business projects.
-
Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
-
Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
-
Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
-
Train the new resources in the team on the existing technical framework and functionalities.
-
Support test teams, and business product managers throughout testing phases of the releases.
-
Support deployment including writing deployment guides, raising RFCs.
-
Collaborate with the rest of the team to design & implement capability enhancements.
-
Report & highlight to CRM Domain manager any risks or issues in design and build.
-
Support operations team in analysing issues reported in live environment.
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Bachelor's Degree in IT or equivalent with software development experience
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7 to 10 years’ experience in product & solution development in a Telco or at a technology vendor with a telecommunication focus.
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Either completed Siebel Open UI Foundation Course
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Knowledge of the Siebel Open UI user interface and architecture, plus the concept of the Open UI "manifest" and how to administer it.
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Understanding of presentation models and how to apply client-side logic.
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Knowledge of physical renderers (how to change the way the data is presented to the users) as well as Siebel mobile interface in both connected and disconnected modes.
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Ability to administer Siebel Open UI customizations, including themes, cascading style sheets and Open UI desktop applications.
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The skills to debug as needed.
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Administer customizations and implement application-wide customizations.
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Ability to write code to use the Siebel Open UI JSAPI to implement common form and list applet customizations.
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Preferably completed Siebel Open UI Advanced JavaScript API Course
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