Shuttle Driver

About This Role

This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. For many guests, their experience with the hotel begins before they reach the front desk, starting with a friendly smile at the airport, a safe ride to the hotel, help with luggage, or a helpful recommendation. This role is about much more than getting from Point A to Point B; it involves being a driver, a first impression, a helpful resource, and a hospitality ambassador. If you enjoy meeting people, staying active, driving safely, and making someone's journey a little easier, this could be the perfect opportunity for you.

Responsibilities

• Safely transport hotel guests to and from the airport terminal and other designated locations
• Follow all applicable traffic regulations and maintain safe driving practices
• Provide prompt, friendly, and courteous transportation service
• Greet guests warmly and sincerely upon arrival
• Open vehicle doors for arriving and departing guests
• Assist guests with luggage, packages, and other belongings
• Load and unload luggage from cars, buses, vans, and carts
• Maintain smooth traffic flow around the hotel entrance to ensure safe and convenient passenger and luggage loading and unloading
• Park and retrieve guest vehicles when required, using claim tickets to ensure the correct vehicle is delivered
• Respond quickly to guest questions and requests for assistance
• Provide clear directions to hotel facilities, nearby attractions, and designated pickup/drop-off locations
• Communicate hotel features and services to guests
• Listen carefully to guest and associate requests and respond promptly
• Work throughout the property as needed to assist guests and the Front Office team
• Help create a welcoming and organized arrival and departure experience
• Complete other job-related duties as assigned

Requirements

• A safe and responsible driver who takes transportation safety seriously
• Friendly and approachable and enjoys interacting with guests
• Dependable and punctual, especially when guests are relying on you for transportation
• Patient and professional, even when dealing with frustrated or tired travelers
• A great communicator who can provide clear information and directions
• Observant and attentive, especially when identifying guests, luggage, claim tickets, pickup locations, and traffic conditions
• Physically active and comfortable loading and unloading luggage
• A team player who is willing to pitch in wherever needed
• Adaptable and resourceful when plans change or unexpected situations arise
• Knowledgeable or willing to learn about the hotel, surrounding area, and local attractions