Shop Manager

About This Role

Leading the fastest oil change team at Take 5, this Shop Manager role involves steering a top-notch crew to success, delivering the Fastest Oil Change on the Planet, and creating unforgettable customer experiences. It suits a motivated leader with a passion for cars, customer service, and building a thriving business in a rewarding and fast-paced environment.

Responsibilities

• Lead the team, train and mentor the Assistant Store Manager and crew, fostering a positive, high-energy work environment through hands-on training and clear communication with District Managers and Directors
• Create work schedules, assign roles, oversee opening/closing procedures, and direct cleaning, landscaping, and maintenance to keep the shop in top shape
• Ensure every customer leaves with a smile by providing quick, quality oil changes and minor vehicle maintenance with exceptional service
• Conduct regular inspections to maintain equipment, inventory, and facility appearance
• Handle daily paperwork, inventory control, and employee records with precision using a point of sale system and/or a computer
• Boost car counts by delivering outstanding service and building relationships with fleet accounts
• Perform oil changes, filter replacements, fluid top-offs, coolant exchanges, and differential services with speed and precision

Requirements

• High-octane leader with an outgoing, positive attitude and a customer-first mindset
• Willingness to attend multiple weeks of training in Charlotte, NC upon hire
• Knack for motivating teams
• Ability to obtain a State-Issued Inspector’s License (where applicable)
• Comfort maneuvering in a 3’ deep pit to work safely under cars and lifting up to 50 pounds
• Ability to walk, stand, bend, and work in hot/cold weather conditions
• Strong attention to detail and awareness of your surroundings
• Valid driver’s license and reliable transportation
• Ability to pass a pre-employment background check
• Comfort standing for extended periods and lifting up to 50 pounds
• Multitasking, bending/reaching, repetitive & fast-paced movement
• High school degree

Nice to have:

• 3+ years of customer service experience

Benefits

• Paid weekly
• Bonus opportunities
• Medical, Dental, Vision & Life Insurance for all full-time employees
• Flexible Schedule
• Free Take 5 Uniform
• 401(k) with a company match, once eligible
• Paid Time Off, once eligible
• Free Oil Changes for personal vehicle
• Paid on-the-job training and development opportunities