Shipping Coordinator

Position Title: R&D Technician II

Work Location: Worcester, MA 01604

Assignment Duration: 12 Months

Position Summary

The R&D Technician II will support sample management and shipment activities within a biologics/pharmaceutical R&D environment. This role is responsible for coordinating domestic and international shipments of biological samples and research materials, ensuring compliant packaging, accurate documentation, and timely delivery. The ideal candidate will have hands-on experience in sample management, shipping coordination, and logistics while working collaboratively with internal teams and external shipping partners.

Key Responsibilities

• Coordinate and manage domestic and international shipments of biological samples and research materials using ShipIT or similar shipping management systems.
• Coordinate all aspects of sample management, including shipment preparation, documentation, packaging, tracking, and delivery.
• Prepare and review shipping documentation, including bills of lading, shipping labels, customs documentation, and other required paperwork to ensure accuracy and regulatory compliance.
• Coordinate appropriate packaging of biological samples and research materials while following applicable shipping regulations and company procedures.
• Prepare and coordinate multiple shipments simultaneously while ensuring timely execution.
• Collaborate with internal R&D teams and external collaborators to schedule and execute shipments.
• Communicate with freight forwarders, carriers, and shipping vendors such as FedEx, DHL, and UPS to schedule, monitor, and track shipments.
• Maintain accurate shipment records, including tracking information, delivery confirmations, and supporting documentation.
• Monitor inventory levels of shipping supplies, packaging materials, labels, and related consumables.
• Troubleshoot shipment delays or logistics issues by coordinating with internal stakeholders and external shipping partners.
• Ensure compliance with domestic and international shipping regulations, customs requirements, and hazardous material shipping guidelines.
• Assist with developing and maintaining shipping procedures, documentation practices, and standard operating procedures (SOPs).
• Provide shipment metrics and operational updates to management as needed.

Required Qualifications

• Associate's or Bachelor's degree in Biology, Biotechnology, Life Sciences, or a related scientific discipline.
• 2 to 4 years of experience in sample management and shipping within a biologics, pharmaceutica, biotechnology, or related laboratory environment.
• Hands-on shipping experience is required.
• Experience coordinating shipments, packaging, shipping documentation, and logistics activities.
• Experience using ShipIT or similar shipment management systems is preferred.
• Experience with commercial shipping platforms such as FedEx, DHL, or UPS is preferred.
• Experience working with LIMS or other laboratory inventory/sample management systems is preferred.
• Biologics sample processing or biologics shipping experience is a plus.
• Strong knowledge of domestic and international shipping regulations, customs procedures, and hazardous materials handling.
• Strong organizational skills with exceptional attention to detail and documentation accuracy.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent communication, coordination, and problem-solving skills with the ability to manage multiple shipments simultaneously.

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