Shipping and Receiving Clerk

About This Role

Shipping and Receiving Clerks ensure the smooth movement of incoming and outgoing freight by greeting drivers, providing detailed instructions, and managing pickup and drop-off processes. This role involves safely handling shipments, maintaining inventory integrity, and supporting efficient warehouse distribution. It suits someone who thrives in a fast-paced environment and is passionate about logistics, inventory management, and customer service.

Responsibilities

• Follow IFCO guidelines concerning Drivers/Shipping/Receiving
• Follow all procedures/policies/SOP’s involving data entry for Production, Shipments, and Recollections and document controls/retention
• Verify and record all items loaded for shipments
• Carefully and accurately maintain shipping records for requested categories including goods returned, damage, and returnable shipments
• Maintain database of shipment data to ensure that orders are updated and that appropriate billing documents are as required
• Notify supervisor of major discrepancies, over-shipments, or substitutions
• Prepare bills of lading for shipments
• Complete information on damage claims for in-transit damage
• Perform other clerical duties as needed

Requirements

• 1-3 years of experience in general office administration
• 1+ years of experience in a Shipping & Receiving Department preferred
• Previous face-to-face customer service experience
• Basic to intermediate experience in Microsoft Excel
• Excellent written and verbal communication skills
• Problem-solving skills
• Ability to work effectively in a team environment
• Proven planning and organizational skills with the ability to handle high volume operational requirements
• Demonstrated successes in handling multiple projects, in addition to normal responsibilities
• Ability to accurately sort, count, and verify items received

Benefits

• 401(k)
• 401(k) matching
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement

Important Details

• Expected hours: 40.0 per week